We are able to handle orders of any size and general volume discounts are highlighted on the product pages. Please contact us for a custom quotation specifically catered to your needs since we are able to offer better prices once we have the exact details of your order

Orders are processed within 24 hours, Monday - Friday. For more information about our shipping process, you may read the following: https://mailboxempire.com/pages/shipping-estimate

We offer free shipping depending on the product. It will be marked as "Free Shipping" on the product page near the price

Since we ship factory direct your order is shipped as soon as it becomes available from the manufacturer. Once your order has been processed you are automatically provided with an estimated ship date. After the order has been shipped we also provide you with the corresponding shipping tracking numbers. 

If you need an overseas shipment please contact our customer support for a custom quotation

We use all major carriers, and local courier partners. Most items ship via UPS or FedEx to ensure fast delivery times

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Please review our shipping and return policy

We do not offer installation services. You refer to any local handyman for the installation of any residential mailbox.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. If an option is not listed out please feel free to contact us for further customization options

We offer a wide variety of replacement parts but if you can't find the specific item you are looking for we may not have listed it on our site. Just drop us an e-mail at info@mailboxempire.com and we will be happy to share the details with you. 

Warranty for reach product is provided by the manufacturer. Claims should be filed directly through the manufacturer but you may also reach out to us and we will be happy to assist you.

You can contact us through our contact page! We will be happy to assist you.